Certified Pediatric Nurse (CPN)

A mother is concerned that her 3-month-old doesn't turn his head toward her voice. What is the best response from the nurse?

1. The hearing doesn't mature for almost a year, keep an eye on him

2. He can most likely hear you, but lacks the muscular maturity to turn his head

3. It's not uncommon for an infant's hearing to lack maturity at this age

4. This can be a concern, tell me more about things you have noticed regarding his hearing

The correct answer is: This can be a concern, tell me more about things you have noticed regarding his hearing

The most effective response emphasizes the importance of gathering more information about the infant's behavior and developmental milestones. This approach helps to assess the situation comprehensively. By encouraging the mother to share her observations, the nurse demonstrates active listening and validates the mother's concerns, fostering an open communication channel. Additionally, investigating further allows the nurse to gauge whether there are other signs of potential hearing issues or broader developmental concerns in the infant. It also sets a foundation for educating the mother about typical developmental stages and auditory behaviors in infants. Engaging the mother in discussion helps to assess the child's development more accurately and determine if referral or follow-up assessments are warranted. Thus, this approach not only addresses immediate parental concerns but also promotes a proactive, supportive care environment for the child’s development.